We certainly understand that your time is valuable. Our goal is to provide you with an appointment that is both effective and efficient. With this in mind, we would like to share with you some things you can do to help limit possible wait times for your appointment and to make your appointment with us hassle free, informative and productive.
Scheduling Your Appointment
- Schedule early. Early morning and early afternoon are the best times to make an appointment. We treat many patients, which mean many appointments. If you schedule your visit for later in the morning or late afternoon, there is a greater chance that other patients’ appointments may have backed us up a bit. You can avoid this being an issue by scheduling either the first appointment in the morning, or the first in the afternoon. Obviously, not everyone can have those two spots, but we recommend asking to see if they are available.
Before Your Appointment
- Data collection of health information takes time. We are able to make this an easy process with a friendly telephone call to the patient prior to your visit.
- Call your family doctor and request they fax a list of all your current medications to our office (317) 545-0506, prescription and non-prescriptions (or over the counter medications). If your doctor does not have a current list, we will include medication information with our phone call to you. Please make sure you have all of your medication readily available when we call. We will need the prescription name, strength, how often you take the medication and why you take each prescription. A large portion of medical complications are drug interactions so if the physician treating you has an incomplete list or you can’t provide all your medications, your risk increases. We cannot stress the importance of this step. Certain medications can have adverse effects when combined with others. This is especially important if you’ve made changes with an existing prescription or have stopped/started a new one.
- Create a written list of symptoms and questions. It can be easy to forget to ask things, but writing them down is a great remedy for this. So before your visit, spend a little time writing down:
- Your symptoms – Record anything out of the ordinary like any restrictions or the type and level of your discomfort. I am sure it makes sense at the time but when I hear that “It is not painful… it just hurts.” there is some confusion
- Right vs Left - When problems are not consistent or intermittent, office amnesia sets in and which side of your foot hurts can be a mystery. The same is true for the location. Is it the 2nd or 3rd toe?
- When symptoms appear – If pain is stronger after physical activity, or your heel hurts the most first thing in the morning, we need to know about it.
- Your medical history – Your history can be useful in determining what is wrong and how we can most effectively address it. Did you know that an eye infection and heel pain may share a common cause?
- Any questions you might have. By the time you remember your questions or additional problems when you get to check out, you might have to re-schedule an additional visit.
- Leave a little early. Life happens, especially when you are trying to get somewhere. Give yourself an extra 5-10 minutes to account for traffic or in case you only hit red lights. This will help you get to our office on time, which will get you out of our office (and back to your day) sooner. For new patients we periodically have people calling when they cannot find our office on 56th Street. Our office is on 59th Street.
During Your Appointment
- Don’t be afraid to communicate. If something hurts, don’t hesitate to say so. This allows us to accurately diagnose your condition. Additionally, make sure you accurately convey how much it hurts, when it hurts, and what kind of pain (i.e., “sharp versus dull”). All of this information is very useful.
- Don’t be afraid to ask questions. It is important for you to feel comfortable telling us about your condition, and at the same time, you should not be afraid to ask questions if you do not understand something. We do our best to carefully, and thoroughly, explain what is happening and how we will treat it, but you still might have questions. If so, don’t hesitate to ask. Remember, we are here for you!
- Make sure you understand any follow-up instructions and directions we may give you. In many cases
,we will provide follow-up instructions – example, I usually have patients increase their activity level, or directions for medication use. Before you leave, look over everything we give you and make sure you understand it. Also confirm how to follow up with us. Check to see if we recommend a follow-up appointment or how long your self-assessment should be. Of course, if you have questions later, you can always call and ask.
Comprehensive Foot Care in Indianapolis, IN
If you need expert foot care in Indianapolis, IN, come see us here at the office of Jeffrie C. Leibovitz, D.P.M. Call us to request your appointment at (317) 545-0505, or take advantage of our online form to contact us today!